AL-AWAEL Specialized Technical Services
Leading the Way in ICT Services and Solutions
99%
Customer Satisfaction in ICT Solutions
24/7
Continuous Cybersecurity & Network Monitoring
500+
Successful IT Projects Delivered
30+
Enterprise Clients Rely on Our Services
Innovating Your ICT Future
AL-AWAEL Specialized Technical Services Ltd is one of the Middle East's leading ICT companies and the largest and longest established ICT Company of its kind in Jordan. We have a team of 250 specialists and solutions consultants in offices in Amman and Aqaba, and serve neighboring countries directly through offices in Iraq, Saudi Arabia and Palestine.
Read More →Who We Are
Our Mission
To deliver secure, scalable, and high-quality technology solutions through a skilled and motivated team, enabling sustainable growth and digital resilience for our customers.
Our Vision
To be the leading ICT and Cybersecurity solutions provider in Jordan and the Middle East, delivering innovative, secure, and transformative digital solutions through strong global partnerships.
Our Strategy
To consistently deliver the best value, the best service, and the most reliable innovation, backed by a customer experience that sets us apart.
Our Approach
We follow a structured delivery methodology to ensure project success and customer satisfaction.
Delivery Methodology:
- Assessment & Requirement Analysis
- Solution Design & Architecture
- Implementation & Integration
- Testing & Optimization
- Monitoring & Support
- Continuous Improvement
Future Strategy
AL-AWAEL continues to invest in advanced cybersecurity, AI-driven security platforms, and digital infrastructure technologies to support the future of secure digital transformation across the region.
Efficient and Reliable ICT Services
Al-AWAEL Services
Expert support for Windows, UNIX, and Linux systems, providing unbiased guidance and seamless integration.
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Cyber Security Support Services
Advanced cybersecurity solutions to protect data, reduce risks, and ensure network security with tailored tools and expert support.
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Networking Support Services
Reliable networking solutions to enhance performance, optimize resources, and support your infrastructure with expert technical guidance.
Read More →ICT Solutions for Success
Our Core Business Pillars
Cybersecurity Solutions
Cybersecurity is at AL-AWAEL’s core, delivering advanced solutions to protect modern digital infrastructures from emerging threats.
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Cloud & Digital Transformation
We help organizations modernize their operations using secure and scalable cloud technologies.
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Data, AI & Advanced Analytics
We transform raw data into meaningful insights that support strategic decision-making.
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IT Infrastructure & Systems Integration
We design and implement secure, high-performance IT infrastructures that support business continuity and growth.
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Professional & Managed Services
We provide continuous operational support to ensure reliability, performance, and security.
Read More →Why Choose AL-AWAEL
Cybersecurity is at the core of AL-AWAEL's operations. We deliver advanced security solutions designed to protect modern digital infrastructures from emerging threats.
- 44+ Years of Industry Experience
- Highly Certified Engineering Teams
- Strong Regional Presence
- Trusted by Government & Enterprise Clients
- Strategic Global Partnerships
- End-to-End Solution Provider
- Proven Project Delivery Methodology
- Customer-Centric Approach
- Scalable and Future-Ready Solutions
- 24/7 Technical Support Capabilities
Where We Serve
AL-AWAEL Specialized Technical Services Ltd is a leading ICT company in the Middle East and the largest of its kind in Jordan. With over 250 specialists and consultants, the company operates from offices in Amman and Aqaba, serving neighboring countries through branches in Iraq, Saudi Arabia, Syria, Yemen and Palestine.
Core Competencies & Capabilities
Customer Success & Trust
AL-AWAEL has built long-term partnerships with organizations across public and private sectors by delivering reliable and secure technology solutions.
Cybersecurity Center of Excellence
AL-AWAEL delivers advanced cybersecurity enablement services focused on design, deployment, tuning, and partial operational support, helping organizations build sustainable internal security capabilities.
- Security Monitoring Framework Design
- Building SOC and NOC
- Threat Detection Use Case Development
- Incident Response Framework Setup
- Security Platform Tuning & Optimization
- Knowledge Transfer & Team Enablement
- Security Awareness Programs
Technology Partners
AL-AWAEL partners with leading global technology vendors to deliver reliable, secure, and high-performance solutions across cybersecurity, infrastructure, cloud, and data technologies.
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Operations Centers (SOC & NOC)
Providing high-availability infrastructure monitoring, robust threat defense, and end-to-end management frameworks tailored for modern enterprises.
AL-AWAEL specializes in the design, build, and implementation of Security Operations Centers (SOC) tailored to customer security requirements, compliance frameworks, and operational needs.
- SOC Infrastructure Implementation
- SIEM & NDR Platform Deployment
- Security Tool Integration
- SOC Use Case Development
- Log Source Integration & Normalization
- SOC Workflow & Playbook Development
- Security Monitoring Framework Setup
- SOC Readiness & Enablement
AL-AWAEL provides comprehensive design, build, and implementation services for Network Operations Centers (NOC), enabling organizations to monitor and manage their infrastructure efficiently.
- NOC Architecture Design
- Monitoring Platform Deployment
- Network Management System (NMS) Implementation
- Infrastructure Monitoring Tool Integration
- Dashboard & Visualization Setup
- Alerting & Escalation Framework Design
- Network Workflow & Playbook Development
- Capacity & Performance Monitoring Setup
- NOC Readiness & Handover Enablement
Customers Feedback
Thanks to Al-AWAEL's managed services, our team can now focus on strategic goals while leaving the technical complexities in capable hands. Their expertise is unparalleled.
From project management to technical training, Al-AWAEL has exceeded our expectations at every step. Their dedication and professionalism are commendable.
The team at Al-AWAEL truly understands the unique needs of businesses in the Middle East. Their tailored IT solutions have made a measurable impact on our productivity and growth.
